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Tuft the World 

<p id="isPasted">Points can take up to 30 days to reflect in your account. If you are having issues please email us at <a href="mailto:support@tufttheworld.com"><span style="text-decoration:underline;">support@tufttheworld.com</span></a> with the subject line: Reflect Rewards.</p>

Points can take up to 30 days to reflect in your account. If you are having issues please email us at support@tufttheworld.com with the subject line: Reflect Rewards.

My points aren’t reflecting in my account.

Reflect Rewards

Why should I buy from Tuft the World?

What do I need to start tufting? A quick overview.

How can I build my own frame?

Quick Start Video

How do I attach (or remove) my tufting machine handle?

Getting Started

How do I keep my tufting machine running smoothly?

Why isn’t my AK-I Cut-Pile, DUO or KRD machine cutting?

My machine won't turn off!

My machine is making a high-pitched sound!

How do I return my machine to its factory setting?

The white gear on my cut-pile machine is stuck. How can I fix it?

Why is my machine cutting the cloth? How should I fix this rip?

Why is my tufting cloth coming through on the front of my rug?

Tuft Support

What type of adhesive and backing should I use for my tufted piece?

Should I have my rug professionally finished?

How do I price my rug?

Finishing Tufted Pieces

Comparison Chart and Video

What is the difference between cut, loop, low, and high-piles?

Compare the Machines

Workshop FAQ's

Low-Pile Machines

High-Pile Machines

Shipping FAQ

Global Shipping and Import Fees

Purchasing and Shipping

Returns and Exchanges

1-year Warranty

What kind of yarn should I tuft with?

How much yarn do I need to tuft a rug?

All About Yarn

How do I sign up for Reflect Rewards?

How do I know how many points I have?

When can I use my points?

Do points expire?

I’m excited about collecting points, but I already have a customer login account. Do I still get points for creating an account?

I ordered as a guest, can I get points for my past orders?

Someone got me a Tuft product as a gift, can I get points for that?

I placed orders in the past, but don't see them in my account.

How can I collect points?

What is Reflect Rewards and what advantages does it have for me?

Is this available on the Canadian website?

Tufting machine troubleshooting guide

Can I bring my own yarn to test and tuft with?

How do I apply to the tufting residency?

Tufting Artist in Residency

Can beginners apply?

My points aren’t reflecting in my account.Updated 14 hours ago